Communication Skills Dublin
This communication skills training programme is not just about talking more clearly — it’s about influencing, connecting, and leading. Working with an experienced communication skills coach, you’ll learn to build instant rapport, handle difficult conversations with confidence, and adapt your style to any audience. Whether you need 1-to-1 coaching or group training for your team, Zenith Training has a programme that fits.
Unlike generic training courses, this programme combines real-time coaching with practical exercises and microlearning — so you apply new skills immediately, with fast, lasting improvements that make a real difference in every professional interaction. It is also available as in-house corporate communication training for teams across Ireland.
“Shiera’s ability to provide clear, actionable insights has been a game-changer for me personally. I highly recommend her to anyone looking to gain clarity and confidence in their leadership or entrepreneurial journey.”
— J.M., Co-Founder & Senior Director, Dublin, 2024
Who Will Benefit Most from This Communication Skills Training?
This effective communication course is designed for professionals who want real results in real situations. If any of these sound like you, this training was built for you.
What You’ll Learn on This Communication Skills Course
This interactive business communication skills training is built around real outcomes. By the end, you will be able to:
Why This Communication Training Stands Out
Understanding people is where every good result starts. Communication is how we get there.
This isn’t just another communication skills course . Here’s what makes it different:
“Energetic and passionate training from Zenith Training and Development. I can honestly say the methods and teachings have been more than just helpful. Zenith has helped us to improve our sales process and the way we communicate as a team.”
— Ciaran McG., CEO, Dublin
👉 Have Questions? Get In Touch
Your Communication Skills Trainer
Shiera O’Brien is one of Ireland’s most experienced communication skills trainers, with over 20 years working with professionals, executives and teams across Ireland and globally. Her background combines accredited NLP and Neuro-Semantics coaching with real-world business experience — including senior roles at IBM — giving her a deep, practical understanding of what effective professional communication looks like under real workplace pressure.
An Approach That Goes Beyond the Surface
Shiera’s approach to interpersonal skills training goes beyond surface-level tips. Rather than focusing on performance techniques alone, she works on the thinking, language patterns and beliefs that drive how you communicate — so the change is lasting, not just learned for the day. As a result, her clients don’t just know the techniques. They live them.
Her client base includes C-suite executives, team leaders, sales professionals and HR directors — across finance, tech, manufacturing and professional services. Furthermore, with over 3,000 professionals trained across 20 years, whether you need business communication skills training for your team or targeted 1-to-1 coaching for a specific challenge, Shiera designs every programme around your goals.
“Myself and my team had the distinct privilege of being coached by Shiera for team workshop sessions. I would quite literally say it was a game changer for us — highly recommended, your world will open up!”
— Emma Buckley, Director of Nutrition, Gourmet Fuel Ltd., Dublin
Ready to take the next step? Start with a free 15-minute call to explore what’s possible. Or connect with Shiera on LinkedIn to read more reviews and client stories.
Communication Skills Training — FAQs
Not sure if this course is right for you? Here are the most common questions. Or simply book a free 15-minute call to talk it through directly.
What will I learn on this communication skills course?
On this communication skills course you’ll learn how to get your message across clearly under pressure: structuring what you say, listening for what’s really meant, handling difficult conversations and running meetings that end in decisions. Everything is practised on the real conversations you and your team are having at work.
How can I become a better communicator?
Start by noticing your own patterns: where people misunderstand you, go quiet or push back. Then change one thing at a time, with feedback. Communication skills training or 1-to-1 coaching speeds this up, because someone else can see the patterns you can’t.
How will this course improve my communication skills?
First you learn the structure behind a clear, persuasive conversation. Then you practise it on your own situations, with live feedback, until it feels natural. You leave with language that lands, and a plan for the conversations coming up next week.
Why is effective communication important in the workplace?
Because most workplace problems are communication problems underneath: slow decisions, conflict, disengagement and lost clients. When managers and teams communicate clearly, decisions get made faster, people feel heard and results improve.
What does it mean to be a better communicator?
A better communicator doesn’t just share information; they connect. They listen for meaning, say what they actually want, and adapt to the person in front of them. It starts with noticing the meaning you and the other person attach to what’s being said, the skill most communication training misses.
How long is the communication skills course?
We run a half-day intensive for individuals and a full-day communication skills programme for teams, with follow-up coaching available. Every course is tailored to your objectives and delivered in person in Dublin, across Ireland or online.
How do I book communication skills training in Dublin?
Book a free 15-minute call. We’ll talk about the conversations that matter most for you or your team, and Shiera will tell you honestly which communication skills training format will work.
Want a quick refresher first? Read our guide to the 5 basic communication skills, and the sixth one most training misses.
Communicating with the board or senior team? See executive communication: how senior leaders get heard.
Related Training & Coaching at Zenith
Communication skills sit at the heart of leadership, sales and executive presence. If you’re looking to go further, explore these related programmes, or see Storytelling Training for Leaders for leaders who need their message to stick:
Read our Professional Development Blog for communication tips, leadership insights and more.
Schedule a call with Shiera, your communication skills trainer , and take the first step toward communicating with real confidence and impact.