Coaching Skills for Managers

This coaching skills for managers Dublin programme gives leaders the practical tools to shift from task-management to people-development. Rather than directing and controlling, you’ll learn to ask better questions, listen at a deeper level and draw out solutions from your team — building the kind of coaching culture where people take ownership, perform at their best and stay engaged.

Unlike generic leadership courses, this manager coaching training Ireland programme uses NLP and Neuro-Semantics to go beyond surface-level techniques. As a result, the shift you make as a manager is lasting — not just a set of skills learned for the day, but a genuine change in how you lead every conversation.

In practice, this is a rapid, highly focused coaching skills session. We introduce the GROW model as a foundation, then go further — giving managers the precise language tools to coach with far greater impact, drawing on 20 years of coaching experience to give managers the most effective language tools available. You’ll learn by watching coaching in action, with Shiera coaching individuals live in the room. It’s about absorbing coaching as a leadership style, not studying it as a theory.

20+
Years Experience

3,000+
Professionals Trained

5★
Google Reviews

1:1
Personalised Coaching

“I can’t recommend Shiera highly enough in helping to bring a coaching culture to our business. Shiera was instrumental in supporting the development of a management coaching culture which fundamentally improved business performance, ownership values and the listening skills of our team members through her meta coaching approach!”

— D. McConn, CEO, The Big Bus Company

Format
1:1, Group or In-House
In Dublin & online

Duration
Flexible Options
Half-day, full-day or multi-session programme

Outcomes
Coaching Culture
Better conversations, stronger teams, real performance lift

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Who Will Benefit Most from This Coaching Skills Training?

This leadership coaching skills programme is designed for anyone who leads people and wants to do it better. If any of these sound like you, this training was built for you.

Ideal For
Managers & Supervisors
Move beyond task-management and learn how to develop your people — so your team becomes more capable, accountable and self-sufficient.

Ideal For
Senior Leaders & Executives
Build a coaching culture from the top down. Lead with greater emotional intelligence and create an environment where people feel heard, valued and motivated.

Ideal For
HR Professionals
Equip your management layer with coaching skills that improve retention, engagement and performance across the whole organisation.


What You’ll Learn on This Coaching Skills Course

This practical coaching skills for managers programme is built around skills you can use immediately. By the end, you will be able to:

01
Ask Powerful Questions
Use precision questioning techniques that encourage self-driven solutions — so your team thinks for itself rather than waiting to be told

02
Listen at a Deeper Level
Develop active listening skills that build genuine trust and psychological safety — the foundation of every high-performing team

03
Set Goals & Drive Accountability
Use clear goal-setting and accountability frameworks that keep your team focused, motivated and taking ownership of results

04
Deliver Effective Feedback
Master feedback techniques that promote growth rather than defensiveness — turning difficult conversations into opportunities for development

05
Lead with Emotional Intelligence
Develop the emotional intelligence to manage challenging conversations, navigate conflict and bring out the best in every team member

06
Build a Coaching Culture
Create an environment where coaching culture in the workplace becomes the norm — driving continuous improvement, innovation and engagement at every level

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Why This Manager Coaching Training Stands Out

This isn’t just another leadership course. Here’s what makes this coaching skills training Ireland different:

NLP & Neuro-Semantics Based
Transform Managers Into Coaches at the Root
Our unique approach uses neuro-semantics and NLP to help managers understand their own thinking patterns — so the shift to a coaching style is genuine, not just a technique overlay.

Immediately Applicable
Skills You Can Use in Your Next Conversation
Every tool taught in this programme can be applied straight away — in your next one-to-one, your next team meeting, or your next difficult conversation.

Tailored to Your Organisation
Built Around Your Team’s Real Challenges
Rather than generic content, every programme is customised to your industry, your management layer and the specific challenges your team is facing right now.

Online & In-Person
Flexible Delivery for Busy Teams
We offer interactive online workshops for remote teams as well as in-person training in Dublin — so geography is never a barrier to developing your managers.

“It is certainly worth your while organising a conversation with Shiera and considering a coaching project with her. I am confident this process will lead to a positive shift in mindset for you and your team and if the outcomes are properly employed will lead to concrete improvement in results down the line.”

— R. Curran, Director, India & S.E. Asia, Enterprise Ireland

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Your Coach in Dublin

Shiera O’Brien is one of Ireland’s most experienced executive coaches and trainers, with over 20 years working with managers, leaders and teams across Dublin and globally. Her background combines accredited NLP and Neuro-Semantics coaching with real-world business experience — including senior roles at IBM — giving her a uniquely practical understanding of what great management actually looks like under pressure.

A Coaching Approach That Changes How Managers Think

Shiera’s approach to coaching skills for managers in Dublin goes far deeper than frameworks and models. Instead, she works on the mindset behind the management — how a manager sees their role, their team and themselves. As a result, the managers she trains don’t just adopt new techniques. They fundamentally shift how they lead.

With over 3,000 professionals trained across 20 years — from frontline managers to C-suite executives — Shiera designs every programme around the real challenges your managers are facing. Furthermore, whether you need a one-day team workshop or an ongoing coaching programme, every session is customised to deliver measurable results for your organisation.

“Go into a room with Shiera and I promise that you will come out inspired, enthused and focused on whatever it is you want to achieve. She is one in a million and I can’t recommend her highly enough for her coaching.”

— Gai G., Writer, Ireland

Ready to transform how your managers lead? Start with a free 15-minute call to explore what’s possible. Alternatively, connect with Shiera on LinkedIn to read more client stories and reviews.


Coaching Skills for Managers — FAQs

Not sure if this training is right for you or your team? Here are the most common questions. Or simply book a free 15-minute call to talk it through directly.

This is a rapid, practical coaching skills session that introduces the GROW model as a foundation, then builds on it — giving managers the precise language tools to coach with far greater impact, drawing on 20 years of coaching experience to give managers the most effective language tools available. You’ll learn by watching coaching in action, with Shiera coaching individuals live in the room. It’s about absorbing coaching as a leadership style, not studying it as a theory.

Standard coaching models like GROW give you a structure. Meta-coaching goes deeper — it works at the level of thinking, language and meaning. In practice, this means your managers learn to listen for what’s really being said, ask questions that shift perspective at a deeper level, and use language that unlocks insight rather than simply moving through a framework. The result is coaching conversations that create genuine, lasting change in the people being coached.

The session is built around watching coaching in action. Rather than lecturing on theory, Shiera coaches individuals live in the room — so participants see exactly how a skilled coach uses language, questions and presence in a real conversation. This makes the learning immediate and concrete. Participants leave not just knowing about coaching, but having seen and felt what great coaching looks like, and having the language tools to begin applying it straight away.

Familiarity with a coaching framework like GROW is helpful, as this session builds on that foundation rather than covering the basics. However, the most important thing is that your managers are open to developing a coaching style of leadership. Furthermore, prior experience of being coached — or coaching others informally — will help participants get the most from the session.

Immediately. The whole design of this session is around rapid, applicable learning. Because the focus is on language tools and conversational technique — rather than lengthy frameworks — managers can use what they learn in their very next one-to-one or team conversation. In fact, many participants report a noticeable shift in how their team responds within days of the session.

Yes — in-house delivery is the most popular format for this programme. It allows the whole management team to go through the experience together, creating a shared coaching language across your organisation. Sessions are available in Dublin, nationwide, and online for remote or hybrid teams. Book a free 15-minute call to discuss the best format for your team.


Related Training & Coaching at Zenith

Coaching skills sit at the intersection of leadership, communication and performance. If you’re looking to go further, explore these related programmes:


Read our articles on Building High-Performance Teams, Questions Sales Managers Should Ask and 10 Signs Coaching Could Help Your Team.

Schedule a call with Shiera to discuss how coaching skills training can transform your management team and drive real performance improvement across your organisation.