The best negotiators aren’t the toughest. They’re the clearest communicators.
Negotiation skills training from Zenith is built on how people communicate under pressure. We help sales teams, managers and leaders reach agreement, protect margin and keep the relationship intact.
Sound familiar?
Giving away margin
Conceding on price to keep the deal moving, then wondering where the profit went.
Negotiating from a weak position
Going into the room without clarity on what matters, what’s flexible and what to ask for.
Pressure and procurement
Buyers who push hard, and a team that folds before the conversation has really begun.
Agreements that don’t hold
A deal that looks agreed, then unravels when the details are tested.
Negotiation is a communication skill
Negotiation isn’t a bag of tricks. It’s how you listen, ask, frame value and hold your position when the other side pushes. That’s why our negotiation training grows out of our approach to sales and communication skills.
We work on your real negotiations and on the thinking underneath the behaviour: what you believe about price, conflict and authority decides how you act in the room. Delivered as part of a team programme, or one to one.
The specifics are what we cover in the training, tailored to your deals, your buyers and your market.
“Shiera is a consummate professional with an infectious passion for language, behaviour and selling. I would quite literally say it was a game changer for us.”
Emma Buckley, Director of Nutrition, Gourmet Fuel Ltd., Dublin
Quick answers
What is negotiation skills training?
Negotiation skills training teaches people to reach agreement through clear communication, strong questions and confidence under pressure, so they protect margin and keep the relationship.
Who is negotiation training for?
Sales teams, key account managers, sales directors, procurement-facing roles and senior leaders across Ireland who negotiate as part of their job.
Can it be delivered in-house?
Yes. We run it for your team in Dublin, at your offices or online, built around your real negotiations. One-to-one coaching is also available.
Where this fits
Objection handling training →
Communication skills →
Key account management →
In-house training for teams →
Executive coaching →
Book a free coaching call
Book a free 15-minute call with Shiera.
Just to understand what you’re about and what you need. No pitch, no pressure.
Or send us a few lines.
Tell us a little about you or your team and what you’re looking for, and we’ll come back to you.
Prefer to talk now? (01) 962 0919


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