Design My Value Proposition

Most sales teams are selling the wrong thing. Not the wrong product — the wrong story. They lead with features, services and processes, when what buyers actually respond to is outcomes, results and the feeling that someone understands their problem.

In 90 minutes with Shiera, you’ll uncover what your customers are genuinely buying — and reshape your sales pitch around that. The result is a clearer, stronger message that lands faster and closes more deals.

90
Minute Session

20+
Years Sales Experience

5★
Google Reviews

1:1
Focused & Tailored

“Energetic and passionate training from Zenith Training and Development. I can honestly say the methods and teachings have been more than just ‘helpful’ to Staff Balance. Zenith has helped us to improve our sales process.”

— Ciaran McG., CEO, Dublin

Book a Free 15-Minute Strategy Call


What’s Wrong With Most Sales Pitches

The problem is almost never the product. It’s the story being told around it. Here’s what Shiera most commonly finds when working with sales teams and founders on their messaging:

Selling Features, Not Outcomes
Describing what you do instead of what changes for the buyer — leading to pitches that inform rather than persuade

No Clear Differentiation
Sounding like every other competitor — without a specific, compelling reason for the buyer to choose you

Inconsistent Messaging Across the Team
Different salespeople telling different stories — leaving buyers confused about what the company actually does and why it matters

Misunderstanding Why Buyers Buy
Assuming you know what’s valuable to your customer — when the real buying trigger is often something completely different


What the 90-Minute Session Delivers

In a single focused session, here’s what you’ll come away with:

01
Your Real Buying Trigger
Clarity on what your customers are actually buying — and why they choose you over anyone else

02
What to Drop From Your Pitch
Identify what’s cluttering your message — the language that confuses or bores buyers before you even get to the close

03
A Stronger Core Message
The building blocks of a value proposition that is clear, specific and genuinely compelling to your ideal buyer

04
Language That Sells Results
Specific words and phrases that shift your pitch from describing what you do to selling the outcome the buyer wants

05
Your Competitive Differentiator
A clear articulation of what makes you different — and why that difference matters to the buyers you want to win

06
A Foundation for Team Alignment
A consistent core message your whole sales team can use — so every conversation tells the same compelling story

Book a Free 15-Minute Strategy Call


About Shiera — Your Sales Messaging Coach

Shiera O’Brien has spent over 20 years working at the intersection of sales, communication and psychology. With a background in senior commercial roles at IBM and 3,000+ professionals trained, she brings a sharp, experienced eye to how companies talk about what they do — and why that either opens doors or closes them.

Her approach to value proposition design is rooted in the same NLP and language precision that underpins all of her coaching. Clients consistently discover that the gap between their current pitch and a winning one is smaller than they think — it just needs fresh ears and the right questions.

Read more on the Zenith blog: 5 Steps to Creating a Unique Value Proposition and Sales Tips on Strategic Selling.


Frequently Asked Questions

A value proposition is the core reason a customer chooses you over anyone else. Most sales pitches focus on features and services — but buyers make decisions based on outcomes and results. A strong, clear value proposition shifts your sales conversations from description to persuasion.

The core session is 90 minutes. In that time, Shiera works with you to uncover what your customers are actually buying, strip out what’s not landing, and build the foundation of a stronger sales message you can use immediately.

Both. This works for individual founders and salespeople who want a sharper personal pitch, and for sales teams who need a consistent, compelling message across all their customer conversations. If your team is all telling a slightly different story, this session creates alignment.

Book a free 15-minute strategy call with Shiera to discuss where your current messaging is falling short and what a stronger value proposition could do for your business. No obligation — just a conversation.


Related Services