How to Influence Upwards — Communicating with Senior Stakeholders If you are looking to get better at influencing upwards, there are usually one of a few things going on. Sometimes the confidence is not fully there yet in senior rooms. Sometimes the specific communication skills that senior-level conversations require have simply not been part […]
How to Make Small Talk — The Conversational Skill That Opens Doors Small talk is not filler. It is the conversation before the conversation that matters. It is where trust begins, where relationships are built, and where the informal decisions about credibility and likeability are quietly made. Knowing how to make small talk well is […]